Posts in Delivery
Ignoring Referrals?

As small business owners, referrals from existing customers are one of our easiest and best ways to gain new customers. If you’re like me, asking for a referral might not seem natural. I realized I had never asked this client for a referral, instead I was hoping—like so many business owners do—that my great service, stellar personality, and the results we achieved would simply speak for themselves. But building a business on hope is a bit reckless. So how can we make the process easier?

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Q1: How is business?

It has been such a joy and comfort to be asked time and time again, “How is business?” The interest and care has been overwhelming, to the point I can’t even keep up with the responses. I am thrilled that I have so much of your attention, whoever “you” is!

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