However, in the end he screwed it up last week and I was resorted to picking through an inedible salad and grumbling at how customer service used to be. Of course I call and speak to the manager, only to be told the counter guy is new and to give him a chance and next weeks salad is on them. I have come in once a week for four years, have ordered the same thing and I should “give him a break”? This just leaves me feeling like it was my fault.
Read MoreThe dreaded top 10 list. They are everywhere I look. I think what I hate most about them is how victimized I feel after I click the link. The promises of instant gratification are alluring, yet so gutless. It would all be too easy if something could be fixed, identified or resolved in 10 quick steps.
Read MoreWhen my clients talk about overwhelm, it often sounds like they relate to it as if whelm were the sleeper wave. Arriving and engulfing them unexpectedly, it overpowers them by sheer strength. Unable to do anything about it, they are, to varying degrees, incapacitated….victims to their experience of the Overwhelm.
Read MoreWhat do you get out of being overwhelmed? When clients come to a call and use the “O” word, I know the conversation is about to get rich. While there are a number of questions I ask, the one with the most kick is, “What do you get out of being overwhelmed?” In other words, “Do you benefit in any way from being overwhelmed?”
Read MoreIt is important to realize that each of those characters or aspects, has a particular point of view. In other words, a way of looking at and seeing things, as well as a basic approach to thinking about and dealing with issues. It’s not that any of them are necessarily right or wrong, however what occurs as extremely relevant from one point of view is not the same for the others. Their perceptions are different. And perception shapes reality.
Read MoreMost people don’t know what they don’t know. To build and grow a profitable and sustainable company, you need to understand the fundamentals of business development, as well as who you need to be and when you need to be it.
Read MoreNot too long ago, when times were simpler, we found entertainment through means other than a screen. Yep, kids played outside in creeks, we went to the local theater to see live plays, the yearly fair would come to display all of our prized creations and the circus would come to town. If you are too young to have experienced these simple pleasures in life, go take your grandparents out to lunch and learn about entertainment that wasn’t attached to a screen.
Read MoreWhen it comes down to it, you are in control of your own story behind the numbers. Even with the best of systems, people are going to react as they will and do what they want. Still, you hold the power of understanding how to read your esoteric idea, via your numbers to understand the past, learn the present and guide the future.
Read MoreAs a leader you control the heartbeat, health and vitality of your business; yet why don’t you do anything when you see and feel it not running in optimal health? I know, I know…time, money and energy all contribute to the overwhelm you feel when you do recognize a change needs to happen. Just like your body, your business won’t last forever. And just like your body, we forget how important it is to us before it is too late. Are you bored?
Read MoreWhen is the last time you worked on your business and not just in it? Worked on your expenses, not just begrudgingly paid them? We know, this is almost the oldest of oldest clichés; work on it, not in it. But, it has foundation, roots, grounding. It has a salt of the earth kinda’ feel. The simplest of principles, usually are the most long lasting and sustaining. We can push you all day long with this concept, but understanding what you need to do vs. knowing how to do it are two totally different things.
Read MoreDid you see the news that Facebook has recently acquired Internet messaging service WhatsApp for $19 billion? It represents the largest-ever acquisition of an Internet company in history.
Read MoreIt is ironic that the color red represents that of love. Honestly, when you get into your image and sensory impact work, you see just how powerful, yet charging the color red can be. While associating with holidays filled with love, invitation and fun, it reminds me of how desperate I am to not see it in my business.
Read MoreIt has been such a joy and comfort to be asked time and time again, “How is business?” The interest and care has been overwhelming, to the point I can’t even keep up with the responses. I am thrilled that I have so much of your attention, whoever “you” is!
Read MoreAs I began to list the financial reports we will need to review in our next meeting; there was an inability to articulate words and even sentences. As I gently asked her how comfortable she was discussing money, cash and her financial knowledge she began to discuss how this meeting time was not working and unsure if the work we were about to do together was really going to have an impact. I knew right there, I had another.
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